Shipping Policy

Thank you for shopping with Yan & Hin! We’re committed to delivering your order quickly, safely, and affordably. Please read our shipping policy below for all the details.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive an email confirmation once your order has been shipped.

2. Shipping Locations

We currently ship to the following regions:

  • Hong Kong (Local)

  • International (Selected countries)

If your country is not listed at checkout, feel free to contact us at yanandhinshop@gmail.com for assistance.

3. Shipping Rates & Delivery Estimates

Delivery time may vary due to customs, local postal services, or unforeseen delays.

4. Order Tracking

Once your order ships, you'll receive a tracking number via email so you can monitor your package in real time.

5. Customs, Duties & Taxes

For international orders, Yan & Hin is not responsible for any customs fees, import duties, or taxes imposed by your country. These charges are the customer’s responsibility.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at yanandhinshop@gmail.com with your order number and details. We will do our best to assist you.

7. Delivery Issues

Please ensure that your shipping information is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Questions?

If you have any questions about shipping, feel free to reach out:

📧 Email: yanandhinshop@gmail.com
📍 Address: Flat A, 12/F, Wing Shing Industrial Building, 26 Ng Fong Street, San Po Kong, Kowloon, Hong Kong